Return Policy

Returns

 

CD’s, other audio- or video- carrying articles purchased from our website ‘www.charlottewajnberg.com’ can only be returned when they have remained unopened and sealed. Once opened your article cannot be returned.

Unopened/sealed articles can be returned within 30 days after their purchase, provided you send an email to charlotte.wajnberg@hotmail.com, indicating the product that you are about to return.

Returning articles is at the buyer’s expense and responsibility.

 

Return instructions

 

Send an mail to charlotte.wajnberg@hotmail.com indicating the product that you will return. If you can provide a reason, that is much appreciated.

Package the article(s) and include a copy of the purchase document with it if available. Use a suitable and protective package. We will not be able to refund articles that get damaged in transit.

If the package is sent with a tracking code, feel free to provide us the code.

 

Reimbursement

 

Upon reception a reply email will be sent to you to confirm the package arrival and acceptance for reimbursement.

Purchase price will be reimbursed within 10 days after acceptance of the package.